Questions
Fledge questions, answered.
What is Fledge?
Fledge is our full marketing system. One team builds your website, social media, ads, CRM, follow-up and AI assistant to work as one, then runs it with you every month.
How is Fledge different from hiring a marketing agency?
Most agencies sell one piece: posts, ads or a website. Fledge covers the whole path, from the first time someone sees you to the day they buy again, and connects every step so no enquiry is lost in between.
Do I need everything from day one?
No. We start with the problem that costs you the most and build from there. If you start with one service, it plugs into Fledge later, so nothing is built twice.
Is Fledge right for my business?
If you already have customers and want more of them, without managing five suppliers, it usually is. On a free growth call we look at where you are losing customers and tell you honestly whether Fledge or a single service is the better place to start.
What happens on the free growth call?
We look at how customers find you, contact you and buy from you today, show you where they slip away, and tell you what we would fix first. If Fledge is the right fit, you get a clear plan for what we build first. No jargon, no hard sell. It takes 30 minutes, by phone, video call or in person, whichever is easiest for you.
Who owns the website, the pages and the data?
You do. Your website content, your pages, your ad accounts and your customer list stay in your business’s name.
Do you work outside Mauritius?
Yes. We’re based in Mauritius and work with businesses here and in France, England, the USA, Canada, Australia and Réunion, in English, French and Creole.
How do I get more customers for my small business?
By fixing the four stages every customer goes through: they find you, choose you, get a fast reply and a follow-up, then come back and send others. Most businesses lose customers at one of these stages. Fledge connects all four, and our free health check shows you where to start.
Why is my business not growing?
Usually because customers slip away at one stage: they can't find you, they find you and choose someone else, their enquiry waits too long, or they buy once and never hear from you again. Find the biggest leak and fix it first.
Should I hire a marketing agency or build an in-house team?
An in-house team means hiring and managing several specialists. Fledge gives you a full marketing team without the hiring: one team for your website, social media, ads, CRM and AI, run with you every month. We manage the work, you approve it.
How do I market my small business online?
Start with the stage that costs you the most customers instead of doing everything at once. For many businesses that means showing up on Google, a website that makes the case in seconds and a fast reply to every enquiry. Then build the rest around it.